Job Description:
Jabil Circuit is seeking a dedicated and hardworking Web Chat Associate to join our team in Charlotte, North Carolina. As a part-time Associate Level position, the Web Chat Associate will be responsible for providing exceptional customer service through online chat support...
- Responsibilities:
- Respond to customer inquiries and provide assistance through web chat
- Resolve customer issues and concerns in a timely and professional manner
- Utilize persuasion skills to promote products and services to customers
- Collaborate with team members to ensure a seamless customer experience
- Maintain accurate records of customer interactions and transactions
- Meet and exceed performance goals and targets set by management
- Requirements:
- Minimum of 2 years of experience in customer service or a related field
- Excellent communication skills and the ability to effectively engage with customers
- Strong persuasion skills and the ability to influence customer behavior
- Ability to work cooperatively with team members to achieve common goals
- Proficiency in using web chat platforms and other customer service tools
- High school diploma or equivalent required
- Personality Traits:
- Dedicated: Commitment to providing exceptional customer service
- Hardworking: Willingness to go above and beyond to meet customer needs
- Soft Skills:
- Persuasion: Ability to influence customer behavior and promote products
- Cooperation: Willingness to work collaboratively with team members
- Benefits:
- Company transportation
- Profit sharing
- Disability insurance
Working Environment:
At Jabil Circuit, we empower our employees to take ownership and make impactful decisions. We provide a supportive and inclusive work environment where employees can thrive and grow in their careers.
Equal Opportunity Statement:
Jabil Circuit is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other protected status.
Deadline to apply: 2024-09-06
If you meet the requirements and are ready to join a dynamic team, apply now to become a Web Chat Associate at Jabil Circuit in Charlotte, North Carolina!
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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