Work-at-Home Customer Service Representative Job Openings (Full-Time)
Employer Industry: Customer Service and Business Process Outsourcing
Why Consider This Job Opportunity...
? Competitive base pay with regular reviews and raises based on tenure and performance
? Paid time off and paid holidays, along with paid training opportunities
? Incentives including cash prizes and contests for performance, such as computers, tablets, and trips
? Medical, dental, and vision coverage options available for full-time employees
? Advancement opportunities within a fun and engaging work environment
? Equipment provided by the employer if you do not have your own
What To Expect (Job Responsibilities)
? Handle inbound customer inquiries and troubleshoot basic technical issues
? Listen to customers, understand their needs, and resolve customer issues
? Utilize systems and technology to manage accounts and complete tasks
? Recognize sales opportunities and apply sales skills to upgrade services
? Ensure first call resolution through effective problem-solving and call handling
What Is Required (Qualifications)
? Must be 18 years of age or older
? High school diploma or equivalent
? Excellent organizational, written, and oral communication skills
? Ability to type swiftly and accurately (20+ words per minute)
? Basic knowledge of Microsoft Office Suite and Windows operating system
How To Stand Out (Preferred Qualifications)
? Previous experience in a customer service or sales role
? Strong aptitude for conflict resolution and negotiation
? Ability to thrive in a fast-paced environment with changing demands
? Experience with remote work or call center operations
? Familiarity with CRM systems or similar technology
#CustomerService #RemoteWork #CareerOpportunity #CompetitivePay #BusinessProcessOutsourcing
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