Practice Administrator - Must reside in MOUNTAIN or CENTRAL Time Zones

Remote Full-time
Posting Date05/28/20257755 Pardee Ln, Oakland, California, 94621-3040, United States of AmericaOur Practice Administrators are more than just administrative support, they are our foundation for success!DaVita is looking for a Practice Administrator to support our post transplant patients. We are looking for someone with proven excellence in an administrative role, and who is an articulate communicator verbally and electronically. DaVita is looking for an individual who will go above and beyond to extend the highest level of customer service possible. As a DaVita Practice Administrator you will need to be highly organized and compassionate. You will also need to be proactive and detail oriented. DaVita functions as a very fast-pasted work environment, so your ability to work at a high level of proficiency with little supervision is essential. We will put your multi-tasking skills to the test!If this sounds like you, continue reading!Responsibilities:Register patients for post transplant-related servicesVerify demographics and collect required documentationProcess incoming referrals and ensure all documentation is complete.Verify insurance eligibility, benefits, and authorizations for transplant servicesCollaborate with the Revenue Cycle Management (RCM) vendor to ensure accurate claim submissions and timely reimbursementsOversee scheduling of clinical providers and support staff to maintain adequate coverageCoordinate appointments and follow-upsAct as a liaison between the clinical transplant team, business owners, and transplant program departmentsFacilitate communication and alignment on patient care logistics, workflows, and resource needsTriage issues related to the lab business(es), EHR, and RCM vendorTrack and report business and operational metrics, including clinic volumes, referral trends, and claims performanceSupport with process optimization, improving workflows, and driving innovation as the service line growsQualifications:High school diploma or equivalent required; associate or bachelor's degree preferredMinimum of 2-3 years of experience in a healthcare administrative role; transplant or specialty care experience is a plusStrong understanding of insurance processes, prior authorizations, and claims workflowsProficient in Microsoft Office (Excel, Outlook, Word) and EHR systems (e.g., Epic, Cerner)Excellent organizational, communication, and time management skillsAbility to work independently, prioritize tasks, and maintain confidentialityComfortable interacting with clinical teams, vendors, and business stakeholdersWe're on a mission to revolutionize kidney care, with a vision of making integrated care the standard of care for all renal patients. To help us achieve our vision, we're investing extensively in developing both our model of care and our team. What We'll ProvideMore than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform Star Learning.#LI-TS2At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.This position will be open for a minimum of three days.Salary/ Wage Range$71,800.00 - $83,000.00 / yearIf a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.• New York Exempt:• New York City and Long Island: $64,350.00/year• Nassau, Suffolk, and Westchester counties: $64,350.00/year• Remainder of New York state: $60,405.80/yearNew York Non-exempt:• New York City and Long Island: $16.50/hour• Nassau, Suffolk, and Westchester counties: $16.50/hour• Remainder of New York state: $15.50/hourWashington Exempt: $77,968.80/yearWashington Non-exempt:• Bellingham: $17.66/hour• Burien: $21.16/hour• Unincorporated King County: $20.29/hour• Renton: $20.90/hour• Seattle: $20.76/hour• Tukwila: $21.10/hour• Remainder of Washington state: $16.66/hourFor location-specific minimum wage details, see the following link: DaVita.jobs/WageRatesCompensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
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