Property Damage Rep (Entry/Level II/Sr) Parsippany, NJ Hybrid Schedule

About the position Responsibilities • Appropriately handle, settle and close property damage (automobile) claims by bringing a prompt and amicable resolution. • Verify coverage, open claims, and contact parties involved. • Verify and investigate information presented by first and third party claimants. • Schedule appraisals or repair facilities and assess related damage. • Contact witnesses, police departments, attorneys, or other insurance companies. • Claims are settled and negotiated based on company guidelines and applicable law. Requirements • Level I - Customer service experience or experience interacting with the public in a professional setting is required or Bachelor's degree. • Level II - Minimum 2 years experience as a Property Damage/Auto Claims Adjuster. • Senior Level - Minimum 4 years experience as a Property Damage/Auto Claims Adjuster and completion of AIC/CPCU or licensed to adjust claims in Texas or Connecticut. • Bachelor's degree is a plus. • Knowledge of Claims or Personal Lines area is a plus. • Requires strong oral and written communication skills. • Ability to deliver a high-quality customer service experience while showing empathy and kindness to customers in need. • Multi-tasking, problem-solving, and decision-making skills. • Technical aptitude, including a working knowledge with Microsoft Office. • Ability to work in a fast-paced environment and juggle multiple priorities. Nice-to-haves • Knowledge of Claims or Personal Lines area is a plus. • Completion of AIC/CPCU or licensed to adjust claims in Texas or Connecticut. Benefits • 401K match up to 8% • Work from home opportunities • Competitive salary based on experience