Remote Medical Assistants in EST or CST (162617)

A-Line Staffing is now hiring Remote Medical Assistants in EST or CST. This is a full-time position (40 hours per week). If you are interested in this Remote Medical Assistant position, please apply to this posting! Remote Medical Assistant Compensation • The pay for this position is $14.50 per hour • Benefits are available to full-time employees after 90 days of employment • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates Remote Medical Assistant Highlights • The required availability for this position is Monday through Friday between 8:00 AM and 5:30 PM EST • Must be able to work one late shift (9:30 AM – 5:30 PM EST) per week; all other days are first shift hours • This is a remote / work-from-home role with standard business hours Remote Medical Assistant Responsibilities • Contact physician office staff via phone, fax, and/or email to obtain medical documentation supporting a patient’s need for medical supplies for insurance submission • Develop and maintain knowledge of medical supplies, insurance guidelines, and Medicare compliance requirements • Accurately document all interactions in CRM and call tracking systems • Resolve customer service issues professionally and in a timely manner • Work collaboratively with the Sales Operations team to support company goals and initiatives • Meet or exceed daily, weekly, and monthly inbound/outbound call goals and productivity metrics • Ensure compliance with HIPAA, Medicare, ACW, and call volume standards • Track and submit daily production and sales logs to the supervisor • Support special projects or service ticket teams as needed Remote Medical Assistant Requirements • Excellent written and verbal communication skills • Ability to follow written and spoken instructions accurately • Minimum 1 year of call center or customer service experience (medical industry preferred) • High School Diploma or GED • Strong computer skills, including Microsoft Office and call center telecommunications software • Ability to analyze, interpret, and communicate technical or medical supply information • Strong problem-solving and multitasking abilities • Attendance is mandatory for the first 90 days Preferred Qualifications • Previous experience in the medical, healthcare, or insurance industry • Familiarity with HIPAA compliance, insurance verification, and CRM tools • Experience with telephone-based customer service or sales If you think this Remote Medical Assistant position is a good fit for you, please apply to this posting! JOB ID 162617 INDKL Job Types: Full-time, Contract Pay: $14.50 per hour Expected hours: 40 per week Work Location: Remote