[Remote] Proactive Titration Medical Assistant

Note: The job is a remote job and is open to candidates in USA. Cadence Health is focused on delivering proactive care to seniors, aiming to improve health outcomes through technology and clinical support. The Proactive Titration Medical Assistant will engage with patients about medication recommendations, ensuring adherence to treatment plans and maintaining high standards of communication and documentation. Responsibilities • Reach out to patients to review medication titration recommendations provided by Cadence Nurse Practitioners, ensuring clear communication and adherence to treatment plans. • Every healthcare interaction with Cadence must be an exceptional experience that prioritizes patient well-being and aligns with our health system partners' goals. • Take ownership of your tasks while ensuring high standards of accuracy and professionalism. • Maintain precise, detailed documentation of patient interactions in compliance with HIPAA and Cadence's clinical protocols. • Use your expertise to guide patients in understanding disease-specific medications and how they relate to their care plans. • Show up on time and consistently meet deliverables, ensuring patient care and service are never compromised. • Provide timely, clear, and empathetic communication with patients and healthcare providers. • Manage your responsibilities independently while maintaining high performance and efficiency. Skills • Active certification as a Medical Assistant from an accredited association (AAMA, NHA, AMT, or NCCT). • 5+ years of experience as a Medical Assistant. • Experience maintaining HIPAA-compliant environments and protecting patient confidentiality. • Must have a HIPAA-compliant home office setup with reliable internet, including stable Wi-Fi and strong upload/download speeds. • Highly skilled in written, verbal, and interpersonal communication, with the ability to engage patients and healthcare providers effectively. • Strong track record of working independently, managing time effectively, and fulfilling job duties with minimal supervision. • Consistent attendance and adherence to work schedules to ensure timely and effective patient care. Benefits • Medical, dental, and vision insurance • Teladoc (virtual primary care) • Competitive PTO • 401K and 401K match • National and local discounts powered by TriNet • Onboarding stipend for remote equipment and home office setup • Paid Parental Leave • Charitable Donation Match program • Performance-based bonus opportunities Company Overview • Cadence is the support system for health systems, clinicians and patients, bringing effortless care into people’s homes. It was founded in 2020, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://www.cadence.care/.