RN-Oncology Nurse Case Manager- Remote
About the position Responsibilities • Collaborates with customer in creation of care plan and documents plan in medical management system. • Partners with each customer to establish goals and interventions to meet the customer's needs. • Establishes plan of care in conjunction with the customer and provider then document into a medical management system. • Utilizes motivational interviewing, behavior change, and shared decision making to help customers achieve optimal health and well-being. • Empowers customers with skills to enhance interaction with their providers. • Interfaces with the customer, family members/caregivers, providers, and internal partners to coordinate the needs of the customer through telephonic, email, text, and chat interactions. • Collaborates with nutritionist, pharmacist, behavioral clinician, Medical Director and customer's provider and other bolthires Medical Management programs to provide whole-person health support. • Tracks daily activities to trend volume and outcomes. • Follows standard operating procedures. • Toggles between multiple systems and applications. • Research relevant topics in health promotion and disease prevention, as required for specific customers. • Prioritizes work to meet commitments aligned with organizational goals. • Understands and adheres to Case Management performance measures to deliver on key results. • Completes training within the communicated time limit as required per role. • Demonstrates evidence of continuing education to maintain clinical expertise and certification as appropriate. Requirements • Active unrestricted Registered Nurse (RN) license in state or territory of the United States. • Minimum of two years full-time direct patient care as an RN required. Nice-to-haves • Experience in the specialty Oncology preferred. • Must have an active and unencumbered RN License. • Within four (4) years of hire as a case manager will possess a URAC-recognized certification in case management. • Excellent communication skills including telephonic (verbal) and digital (messaging, emails). • Skilled in clinical acumen to form a judgement and act. • Strong computer skills in bolthires word, Excel, Outlook, and ability to perform thorough internet research. • Ability to recognize, address and resolve conflicts in a professional, collaborative manner. • Demonstrates sensitivity to culturally diverse situations, participants, and customers. • Demonstrates effective organizational skills and flexibility to meet the business needs. • Adapts approach and demeanor in real time to match the shifting demands of different situations. • Ability to manage multiple, complex situations in a fast-paced environment collaborating with clinical and other business partners. Benefits • Competitive compensation and comprehensive benefits package including health and wellness benefits. • 401k plan with company match. • Work/life balance programs. • Opportunities for career growth and development. • Health-related benefits including medical, vision, dental, and well-being and behavioral health programs. • Company paid life insurance. • Tuition reimbursement. • A minimum of 18 days of paid time off per year and paid holidays. Apply tot his job